Swain’s Cay Lodge and our restaurant, hotel, bar, lounges and other businesses (collectively, “Swain’s Cay”) value our relationships with our guests and respect your privacy. We collect information about you in our restaurants, hotels, bars and lounges and on our websites and other social media outlets in an effort to improve your dining and overall hospitality experience and to communicate with you about our menu, services, products and promotions. As described in this policy, at times we may share your information among our entities and, under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. Of course, any information that you choose to provide us should be true, accurate, current and complete.
This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.
We may collect personal information from you, such as your name, email address, mailing address, phone number, credit card number, gender, birthday, dining choices, or other personal interests or preferences (e.g., favorite pillow, or beverage), when you visit our websites or one of our restaurants or other entities, place an order online, visit us at a restaurant, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We may maintain a record of your product interests and the menu selections you make at any of our entities. We may combine all of this information with information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other entities.
Our primary goal in collecting information is to improve guest service by understanding your preferences, communicating our promotions and services and by providing you with the best possible guest experiences. Your information will help us analyze and forecast trends, and may help us address problems with and improve our site design and guest services. In addition, your information will help us process delivery orders faster and will give us valuable information as to where our guests need us most. Please remember that you always have the choice not to receive marketing and promotional information or calls. For instructions on opting out, please see below.
We go to great lengths to protect your financial information. We do not store credit card numbers or bank account numbers. We use encryption technology for these numbers. Though no data transmission over the internet is 100% secure, Swain’s Cay employs security techniques that are designed to protect the privacy of any information you share with us.